Help and advice using Students Online
Students Online provides you with important information about your study from Year 10 to the HSC. You can access your personal details, including enrolment and exam timetable details as they become available, using your Student Number and PIN to log in to Students Online.
For more help and information, select from the list below.
- Activating your account
- Logging in to Students Online
- Forgotten PIN
- Using 'My Details'
- Your security and privacy
- Frequently Asked Questions about the HSC
- Contact Students Online
Activating your Students Online account
Students Online features a private account area where you can view your personal details as held by the Board of Studies. All NSW high school students in Years 10, 11 and 12 are eligible for an account.
You are able to activate your account now if your school has provided an email address for you to the Board.
To be emailed an account activation link, you will need to enter your full name, school and date of birth. The activation link will be sent to the email address your school has supplied to the Board of Studies. You must enter your given names EXACTLY as you are formally known by your school and which they have provided to the Board of Studies. For example, if your full name is 'Maxwell Anthony Smith', your school may have supplied your 'Given Name(s)' to the Board as 'Maxwell Anthony', 'Maxwell', or even, possibly, 'Max'.
If you have issues activating your account, contact your school to check your email address has been provided, or how your details, particularly your given name and email address, are officially recorded.
Contact the Board on 1300 13 83 23 if you are still having issues activating your account (cost is 35¢ per call, mobiles extra).
Logging in to Students Online
Some sections of Students Online are only available by logging in to the site. You need your Student Number and your PIN to log in.
BOS Student Number
You will be assigned a BOS Student Number in Year 10 which the Board uses to identify you. It will appear as you activate your account provided you are eligible and your school has provided an email address for you. Your account will show all your important details including your address, phone number, date of birth and the courses you are studying. Check your details are correct in My Details and alert your school if anything is incorrect.
Personal Identification Number (PIN)
You create a six-digit PIN as part of the process of activating your account. You need your PIN, along with your BOS Student Number, to log in to your Students Online account and access your personal details. You will also use your PIN to get your HSC results online or by SMS in December.
If you wish to change your PIN, log in with your BOS Student Number and PIN and go to My Details where there is an option to change your PIN. Your new PIN must be a six digit number between 100000 and 999999. Find out how to recover a forgotten PIN below.
We provide two services to help you regain access to your Students Online account:
- If your email address is registered with us, we can email you a link to access your account and change your PIN.
- If your mobile phone number is registered with us, we can send you your PIN via SMS.
If you continue to have access problems, Contact Us for further assistance. Please have your student number ready when you call.
Using the My Details section
This section confirms your important personal details such as your address, date of birth and contact number. If any of your personal details are not correct, please contact your school to change them. Your principal will inform us of the change.
If you change your address details and you wish to receive an ATAR, you must also advise UAC of your new address.
Enrolment and Results information
This section confirms your enrolment details, including the courses studied at your home school as well as courses studied away from your home school. Your grades for Year 10, Year 11 (from 2013) and HSC results for each course will be available here at the end of each year.
Read the enrolment details in My Details carefully to ensure everything is correct. Please tell your school if any details are not correct and your principal will inform us of the change.
Your personal HSC exam timetable is available early in Term 2. It provides you with the date and time of the exam for each of your subjects that have a written exam. This section may also include the venue for your exam if it is not taking place at your home school. You will receive advice for practical exams from your school.
Please contact your school if any details are not correct.
Your security and privacy
The Board of Studies NSW is committed to ensuring the complete confidentiality of all data exchanges on the internet. You can help to safeguard your privacy by remembering to:
- log out and close your browser after each visit
- keep your PIN safe – DON'T store it anywhere public or save it in your browser